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Frequently Asked Questions (FAQ)
 
 
Q:  What are your normal working hours?
A:  Assaigai is open Monday through Friday from 8:00 am to 5:00 pm. We observe the following holidays:

New Years Day
Martin Luther King Day Jr.
President's Day
Memorial Day
Independence Day
Labor Day
Columbus Day
Thanksgiving and the following Friday
Christmas Day
Q:  What is mold?
A:  Click here to read an in-depth explanation about mold.
Q:  How can I be assured of quality and defensibility?
A:  Our QA/QC department complies with normative requirements and protocols and provides independent oversight for the entire laboratory operation. It determines the standards required to maintain quality and verification of tests and services.

For a list of accreditations obtained, see Certifications.

Q:  How can we aid with sampling?
A:  We can advise on sampling procedures and methods by telephone or e-mail. When necessary and possible, our staff members can visit a site to sample and collect materials.
Q:  What kind of help and coordination can one get with environmental issues?
A:  Project Management, the interface between clients and operations, provide high quality, timely data, assistance and direction in sampling and testing choices, and interpretation of data.
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